Windshield Repair FAQ’s

Rock Chip reapir before and after photos

What is a Mesa windshield repair? This is a process of filling the crack or break in the auto windshield with a clear resin in order to prevent the window from cracking or breaking more so as to avoid needing a total replacement of the windshield later.


How is this type of repair accomplished? Auto windshields are actually made with three layers of thickness. There is a vinyl sheet layered between two glass sheets. When a rock is thrown up at the window, it normally just the outside glass layer that is marred. To prevent a small break or chip from spreading, a technician totally cleans all debris from the area around the chip, inserts a resin solution, and heats it in order for it to spread and fill in the damaged area. This does a relatively good job of filling up the hole or spreading along the crack lines. The damaged area may still be slightly visible, but the main objective of the repair is to prevent further spreading of the cracked area.


Can my car windshield just be repaired instead of being replaced? Mesa windshield repairs can be accomplished very successfully if the hole is no larger than a quarter or a crack is shorter than about three inches.


Do insurance companies cover windshield repair Mesa costs? Most companies would rather waive the deductible and have the glass repaired rather than have it replaced since the cost is considerably less for a repair. Therefore, if you carry a comprehensive insurance policy regardless if you have a glass waiver or glass endorsement on your policy, most insurance companies will cover the full cost of the repair. So, if you have comprehensive coverage with a $500 deductible and your windshield is in repairable condition (up to 6 inches with insurance) than your insurance company will waive your deductible if the repair is successful. State Farm is the only insurance company (now) that requires you to have the glass waiver or endorsement on your policy for them to cover the cost of the windshield chip repair.


Will the windshield damage totally disappear after being repaired? Not completely. You will still be able to see where the point of impact occurred, but it will be very slight. If someone does not look closely, they probably would not see it. This fix is basically to prevent the crack from spreading and later requiring a new windshield which would be more costly.


Can the Mesa windshield repair be redone if I do not like how it looks? Once the resin has been inserted into the glass and hardened, there is no way to redo it. Often the results depend on the size and type of damage to your car windshield and the amount of time between the occurrences of the damage and when it is brought in for repair. The sooner you have the glass repaired, the better the chances of the results looking better.


Could something go wrong during a Mesa windshield repair that would damage my windshield further? There is always that possibility. Because applied pressure on the windshield is required there is always the chance it could cause the crack to spread. The technician doing the repair should be able to recognize damage that may be at a higher risk for this to happen. He should discuss the risks involved before starting the windshield chip repair. If your glass already has veins running from it, it will more than likely spread whether the pressure is applied or not. But, taking the chance and having it repaired is a better first choice than going directly to installing an entire new glass unless the cracks running through it are drastic.


Is Arizona Windshield Replacement the only place that has this risk during repair? Definitely not! Every windshield repair shop has the same risks. Unfortunately, many try to hide this possibility until after the repair has failed.


Will my windshield break continue to spread after it is repaired? No. The purpose of the repair is to halt any further spreading of damage.


Is there a guarantee on this type of windshield repair job? Definitely! There will be no charge from Arizona Windshield Replacement for any failed repairs. If the repair is successful but later runs further from the impact point later, Mesa Windshield Replacement will replace the windshield and adjust the cost accordingly. The cost that you paid for the repair will be applied towards a new windshield replacement. Mesa Windshield Replacement offers the most competitive windshield replacement prices in the industry.


What sort of time frame are we looking at for a Mesa windshield repair to get done? You should be in and out in less than a half hour. For multiple cracks and chips it will take a little longer. Mesa Windshield Replacement offers free mobile service to Mesa residents and surrounding areas.


Care I take my automobile to the car wash after a completed repair job? Yes. After the resin is fully cured, which only takes a matter of minutes, the car can be washed.


Do insurance companies cover windshield repair costs in Mesa Arizona? Yes. Most companies would rather waive the deductible and have the glass repaired rather than have it replaced since the cost is considerably less for a repair. You must carry comprehensive insurance coverage to qualify for your insurance company to pay for the windshield chip repair. State Farm is the only exclusion; they require that you carry the glass endorsement on your policy in order for them to pay for the repair.  Mesa Windshield Replacement can handle all the paper work and bill your insurance company direct so that there is no upfront out of pocket costs for you.


If I do not want to have it charged against my insurance, how much would the repair work cost? A Mesa windshield repair for one crack or chip is $49.95. For any additional problems on the same glass the cost is $10.00 each.


What do you charge for your mobile service to Mesa Arizona? The mobile service does not have any additional charges. We provide free valley-wide mobile service to Mesa Arizona and surrounding Phoenix cities.


If a rock hits my car windshield, is there anything to prevent it from spreading? About the only ways to prevent further spreading is to avoid bumps and severe temperature changes. That not only means outside temperature, but also the inside of your car. Avoid using air conditioning and heat if the crack is already spreading. Call Mesa Windshield Replacement as soon as possible to have it repaired.


Can I do anything that would assist the success of the auto windshield repair? Keep the windshield dirt-free if possible and call Mesa Windshield Replacement to have it repaired as soon as possible.


If it is raining can I still have my car windshield repaired? No. It is necessary for the windshield to be moisture-free. Except during monsoon season this is normally not a problem in Mesa, Arizona.